Services
General Administration & Business Operations
- Data Entry
- Task Management
- Audio transcription
- Digital file management
- Proofreading
- Receptionist duties
- Quotes/Invoicing
- Payments
- Customer service
- Supplier contact/Customer management
- Outbound calling
- Sales support
Executive & Personal Assistance
- Email management (inbox support)
- Diary & calendar management
- Email marketing campaigns
- Management reporting
- KPI reporting
- PowerPoint presentations
- Document creation & maintenance (spreadsheets, reports, forms, templates)
- Research
- Travel booking
- Conference booking
Special Projects
- Systems set-up
- Website management
- CRM management
- Team management
- Client & Team Liaison
- Employee & client onboarding
- Implementing policies & procedures
- Workflow management
- Process streamlining